{"id":3,"date":"2025-02-19T12:15:17","date_gmt":"2025-02-19T12:15:17","guid":{"rendered":"https:\/\/demo.bravisthemes.com\/arcik\/?page_id=3"},"modified":"2025-03-06T20:17:01","modified_gmt":"2025-03-06T20:17:01","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/heliopower.com.eg\/ar\/home\/contact\/policies\/privacy-policy\/","title":{"rendered":"\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3\" class=\"elementor elementor-3\" data-elementor-post-type=\"page\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-560bcfd3 elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-height-default ct-header-fixed-none ct-column-none ct-row-scroll-none ct-row-container-none\" data-id=\"560bcfd3\" data-element_type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n                            <div class=\"elementor-background-overlay\"><\/div>\n                \n                        <div class=\"elementor-container elementor-column-gap-extended\">\n                    <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-13798346 ct-column-none\" data-id=\"13798346\" data-element_type=\"column\">\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\n                    \n                    <\/div>\n        <\/div>\n                    <\/div>\n        <\/section>\n        <div class=\"elementor-element elementor-element-6abf13ba e-flex e-con-boxed e-con e-parent\" data-id=\"6abf13ba\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-64e30c51 elementor-widget elementor-widget-text-editor\" data-id=\"64e30c51\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"49\" data-end=\"159\">\ud83d\udccd <strong data-start=\"52\" data-end=\"64\">Website:<\/strong> <a href=\"https:\/\/heliopower.com.eg\/ar\/\" target=\"_new\" rel=\"noopener\" data-start=\"65\" data-end=\"118\">www.heliopower.com.eg<\/a> and all its subsidiaries\u00a0<br data-start=\"118\" data-end=\"121\" \/>\ud83d\udcc5 <strong data-start=\"124\" data-end=\"143\">Effective Date:<\/strong> 1\/1\/2025<\/p><h2 data-start=\"161\" data-end=\"185\"><strong data-start=\"164\" data-end=\"183\">1. Introduction<\/strong><\/h2><p data-start=\"186\" data-end=\"507\">Welcome to <strong data-start=\"197\" data-end=\"222\">\u0647\u0644\u064a\u0648\u0628\u0627\u0648\u0631 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a<\/strong>. We are committed to <strong data-start=\"244\" data-end=\"271\">protecting your privacy<\/strong> and ensuring that your personal information is handled in a safe and responsible manner. This <strong data-start=\"366\" data-end=\"384\">\u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u062e\u0635\u0648\u0635\u064a\u0629<\/strong> outlines how we collect, use, disclose, and protect your information when you visit our website <strong data-start=\"481\" data-end=\"506\"><a href=\"https:\/\/heliopower.com.eg\/ar\/\" target=\"_new\" rel=\"noopener\" data-start=\"483\" data-end=\"504\">www.heliopower.com.eg<\/a><\/strong>.<\/p><p data-start=\"509\" data-end=\"581\">By using our website, you agree to the <strong data-start=\"548\" data-end=\"580\">terms of this Privacy Policy<\/strong>.<\/p><hr data-start=\"583\" data-end=\"586\" \/><h2 data-start=\"588\" data-end=\"622\"><strong data-start=\"591\" data-end=\"620\">2. Information We Collect<\/strong><\/h2><p data-start=\"623\" data-end=\"708\">We may collect the following types of information when you interact with our website:<\/p><h3 data-start=\"710\" data-end=\"759\"><strong data-start=\"714\" data-end=\"759\">A. Personal Information (Provided by You)<\/strong><\/h3><ul data-start=\"760\" data-end=\"1070\"><li data-start=\"760\" data-end=\"862\"><strong data-start=\"762\" data-end=\"782\">Contact Details:<\/strong> Name, email address, phone number, and company name (when filling out forms).<\/li><li data-start=\"863\" data-end=\"951\"><strong data-start=\"865\" data-end=\"890\">Business Information:<\/strong> Project inquiries, service requests, or quotation details.<\/li><li data-start=\"952\" data-end=\"1070\"><strong data-start=\"954\" data-end=\"978\">Billing Information:<\/strong> If making a purchase, we collect payment-related details through secure payment gateways.<\/li><\/ul><h3 data-start=\"1072\" data-end=\"1118\"><strong data-start=\"1076\" data-end=\"1118\">B. Automatically Collected Information<\/strong><\/h3><p data-start=\"1119\" data-end=\"1162\">When you visit our website, we may collect:<\/p><ul data-start=\"1163\" data-end=\"1353\"><li data-start=\"1163\" data-end=\"1179\"><strong data-start=\"1165\" data-end=\"1179\">IP Address<\/strong><\/li><li data-start=\"1180\" data-end=\"1208\"><strong data-start=\"1182\" data-end=\"1208\">Browser Type &amp; Version<\/strong><\/li><li data-start=\"1209\" data-end=\"1274\"><strong data-start=\"1211\" data-end=\"1233\">Device Information<\/strong> (e.g., desktop\/mobile, operating system)<\/li><li data-start=\"1275\" data-end=\"1307\"><strong data-start=\"1277\" data-end=\"1307\">Pages Visited &amp; Time Spent<\/strong><\/li><li data-start=\"1308\" data-end=\"1353\"><strong data-start=\"1310\" data-end=\"1337\">Cookies &amp; Tracking Data<\/strong> (see Section 5)<\/li><\/ul><hr data-start=\"1355\" data-end=\"1358\" \/><h2 data-start=\"1360\" data-end=\"1399\"><strong data-start=\"1363\" data-end=\"1397\">3. How We Use Your Information<\/strong><\/h2><p data-start=\"1400\" data-end=\"1460\">We use the information collected for the following purposes:<\/p><ul data-start=\"1462\" data-end=\"1911\"><li data-start=\"1462\" data-end=\"1547\"><strong data-start=\"1464\" data-end=\"1487\">To Provide Services<\/strong> \u2013 Processing inquiries, quotations, and service requests.<\/li><li data-start=\"1548\" data-end=\"1634\"><strong data-start=\"1550\" data-end=\"1580\">To Improve User Experience<\/strong> \u2013 Analyzing website usage to enhance functionality.<\/li><li data-start=\"1635\" data-end=\"1732\"><strong data-start=\"1637\" data-end=\"1664\">To Communicate with You<\/strong> \u2013 Sending updates, responding to inquiries, or providing support.<\/li><li data-start=\"1733\" data-end=\"1830\"><strong data-start=\"1735\" data-end=\"1770\">For Security &amp; Fraud Prevention<\/strong> \u2013 Detecting unauthorized access and protecting user data.<\/li><li data-start=\"1831\" data-end=\"1911\"><strong data-start=\"1833\" data-end=\"1865\">For Marketing (With Consent)<\/strong> \u2013 Sending promotional offers and newsletters.<\/li><\/ul><hr data-start=\"1913\" data-end=\"1916\" \/><h2 data-start=\"1918\" data-end=\"1962\"><strong data-start=\"1921\" data-end=\"1960\">4. Information Sharing &amp; Disclosure<\/strong><\/h2><p data-start=\"1963\" data-end=\"2067\">We <strong data-start=\"1966\" data-end=\"1989\">do not sell or rent<\/strong> your personal information. However, we may share data in the following cases:<\/p><h3 data-start=\"2069\" data-end=\"2117\"><strong data-start=\"2073\" data-end=\"2117\">A. Trusted Third-Party Service Providers<\/strong><\/h3><p data-start=\"2118\" data-end=\"2176\">We may share information with <strong data-start=\"2148\" data-end=\"2160\">partners<\/strong> that assist in:<\/p><ul data-start=\"2177\" data-end=\"2309\"><li data-start=\"2177\" data-end=\"2208\">Website hosting and security.<\/li><li data-start=\"2209\" data-end=\"2230\">Payment processing.<\/li><li data-start=\"2231\" data-end=\"2269\">Email marketing (only with consent).<\/li><li data-start=\"2270\" data-end=\"2309\">Analytics and performance monitoring.<\/li><\/ul><h3 data-start=\"2311\" data-end=\"2349\"><strong data-start=\"2315\" data-end=\"2349\">B. Legal Compliance &amp; Security<\/strong><\/h3><p data-start=\"2350\" data-end=\"2383\">We may disclose your information:<\/p><ul data-start=\"2384\" data-end=\"2565\"><li data-start=\"2384\" data-end=\"2439\">If required by law (court orders, legal processes).<\/li><li data-start=\"2440\" data-end=\"2495\">To prevent fraudulent activity or security threats.<\/li><li data-start=\"2496\" data-end=\"2565\">To protect the rights of <strong data-start=\"2523\" data-end=\"2548\">\u0647\u0644\u064a\u0648\u0628\u0627\u0648\u0631 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a<\/strong> and its users.<\/li><\/ul><hr data-start=\"2567\" data-end=\"2570\" \/><h2 data-start=\"2572\" data-end=\"2615\"><strong data-start=\"2575\" data-end=\"2613\">5. Cookies &amp; Tracking Technologies<\/strong><\/h2><p data-start=\"2616\" data-end=\"2702\">We use <strong data-start=\"2623\" data-end=\"2634\">cookies<\/strong> and similar tracking technologies to improve website performance.<\/p><h3 data-start=\"2704\" data-end=\"2738\"><strong data-start=\"2708\" data-end=\"2738\">A. Types of Cookies We Use<\/strong><\/h3><ul data-start=\"2739\" data-end=\"2946\"><li data-start=\"2739\" data-end=\"2798\"><strong data-start=\"2741\" data-end=\"2763\">Essential Cookies:<\/strong> Required for site functionality.<\/li><li data-start=\"2799\" data-end=\"2876\"><strong data-start=\"2801\" data-end=\"2823\">Analytics Cookies:<\/strong> Help us track visitor behavior (Google Analytics).<\/li><li data-start=\"2877\" data-end=\"2946\"><strong data-start=\"2879\" data-end=\"2901\">Marketing Cookies:<\/strong> Used for targeted ads (only with consent).<\/li><\/ul><h3 data-start=\"2948\" data-end=\"2991\"><strong data-start=\"2952\" data-end=\"2991\">B. Managing Your Cookie Preferences<\/strong><\/h3><p data-start=\"2992\" data-end=\"3076\">You can adjust <strong data-start=\"3007\" data-end=\"3026\">cookie settings<\/strong> in your browser or opt-out of analytics tracking.<\/p><hr data-start=\"3078\" data-end=\"3081\" \/><h2 data-start=\"3083\" data-end=\"3108\"><strong data-start=\"3086\" data-end=\"3106\">6. Data Security<\/strong><\/h2><p data-start=\"3109\" data-end=\"3369\">We implement <strong data-start=\"3122\" data-end=\"3150\">strict security measures<\/strong> to protect user data, including:<br data-start=\"3183\" data-end=\"3186\" \/>\u2714 <strong data-start=\"3188\" data-end=\"3206\">SSL Encryption<\/strong> for secure transactions.<br data-start=\"3231\" data-end=\"3234\" \/>\u2714 <strong data-start=\"3236\" data-end=\"3259\">Access Restrictions<\/strong> \u2013 Only authorized personnel can access sensitive data.<br data-start=\"3314\" data-end=\"3317\" \/>\u2714 <strong data-start=\"3319\" data-end=\"3346\">Regular Security Audits<\/strong> to prevent breaches.<\/p><hr data-start=\"3371\" data-end=\"3374\" \/><h2 data-start=\"3376\" data-end=\"3409\"><strong data-start=\"3379\" data-end=\"3407\">7. Your Rights &amp; Choices<\/strong><\/h2><p data-start=\"3410\" data-end=\"3462\">Under data protection laws, you have the right to:<\/p><ul data-start=\"3463\" data-end=\"3758\"><li data-start=\"3463\" data-end=\"3532\"><strong data-start=\"3465\" data-end=\"3485\">Access Your Data<\/strong> \u2013 Request a copy of the information we hold.<\/li><li data-start=\"3533\" data-end=\"3595\"><strong data-start=\"3535\" data-end=\"3559\">Correct Inaccuracies<\/strong> \u2013 Update or amend incorrect data.<\/li><li data-start=\"3596\" data-end=\"3682\"><strong data-start=\"3598\" data-end=\"3618\">Delete Your Data<\/strong> \u2013 Request removal of personal information (where applicable).<\/li><li data-start=\"3683\" data-end=\"3758\"><strong data-start=\"3685\" data-end=\"3705\">Withdraw Consent<\/strong> \u2013 Opt-out of marketing communications at any time.<\/li><\/ul><p data-start=\"3760\" data-end=\"3831\">To exercise these rights, contact us at: \ud83d\udce7 <strong data-start=\"3804\" data-end=\"3830\"><a rel=\"noopener\" data-start=\"3806\" data-end=\"3828\">\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0646\u0627<\/a><\/strong>.<\/p><hr data-start=\"3833\" data-end=\"3836\" \/><h2 data-start=\"3838\" data-end=\"3878\"><strong data-start=\"3841\" data-end=\"3876\">8. Third-Party Links &amp; Services<\/strong><\/h2><p data-start=\"3879\" data-end=\"4100\">Our website may contain links to third-party sites (e.g., manufacturer websites, service providers). We are <strong data-start=\"3987\" data-end=\"4034\">not responsible for their privacy practices<\/strong>, and we encourage you to read their policies before sharing data.<\/p><hr data-start=\"4102\" data-end=\"4105\" \/><h2 data-start=\"4107\" data-end=\"4149\"><strong data-start=\"4110\" data-end=\"4147\">9. Changes to This Privacy Policy<\/strong><\/h2><p data-start=\"4150\" data-end=\"4327\">We may update this policy to reflect changes in legal requirements or our practices. Updates will be <strong data-start=\"4251\" data-end=\"4274\">posted on this page<\/strong>, and we encourage users to review them periodically.<\/p><p data-start=\"4329\" data-end=\"4360\"><strong data-start=\"4329\" data-end=\"4346\">Last Updated:<\/strong> 1\/1\/2025<\/p><hr data-start=\"4362\" data-end=\"4365\" \/><h2 data-start=\"4367\" data-end=\"4390\"><strong data-start=\"4370\" data-end=\"4388\">10. Contact Us<\/strong><\/h2><p data-start=\"4391\" data-end=\"4478\">For any questions about this Privacy Policy or data privacy concerns, please contact:<\/p><p data-start=\"4480\" data-end=\"4652\">\ud83d\udccd <strong data-start=\"4483\" data-end=\"4508\">\u0647\u0644\u064a\u0648\u0628\u0627\u0648\u0631 \u062a\u0643\u0646\u0648\u0644\u0648\u062c\u064a<\/strong><br data-start=\"4508\" data-end=\"4511\" \/>\ud83d\udce7 <strong data-start=\"4514\" data-end=\"4524\">Email:<\/strong> <a rel=\"noopener\" data-start=\"4525\" data-end=\"4547\">\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0639\u0646\u0627<\/a><br data-start=\"4547\" data-end=\"4550\" \/>\ud83d\udcde <strong data-start=\"4553\" data-end=\"4563\">Phone:<\/strong> +20 1000300880<br data-start=\"4578\" data-end=\"4581\" \/>\ud83c\udf10 <strong data-start=\"4584\" data-end=\"4596\">Website:<\/strong> <a href=\"https:\/\/heliopower.com.eg\/ar\/\" target=\"_new\" rel=\"noopener\" data-start=\"4597\" data-end=\"4650\">www.heliopower.com.eg<\/a><\/p><p><!-- \/wp:paragraph --><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>? Website: www.heliopower.com.eg and all its subsidiaries\u00a0? Effective Date: 1\/1\/2025 1. Introduction Welcome to HelioPower Technology. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. 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